Shipping policy

 

Shipping Policy

Processing Time
Orders are processed within 48 hours.

Delivery Time
After processing, delivery typically takes:

  • Europe: 2–5 business days

  • Rest of World: 3–14 business days

Please note that total delivery time is the sum of processing time plus shipping time.

Customs & Import Charges
Any additional charges for customs clearance, import duties, or local taxes are the responsibility of the customer. We have no control over these charges and cannot predict what they may be.

Free Shipping
We offer free shipping on all orders over €50.

Fulfillment Partner
To streamline our fulfillment process, we partner with Spreadconnect, a leading fulfillment provider based in Germany. Spreadconnect specializes in print‑on‑demand and dropshipping services. When you place an order in our online shop, Spreadconnect handles the printing, packing, and shipping of your items directly to you.

How It Works

  1. Order placed – You place an order on our website.

  2. Order notification – We send the order details to Spreadconnect or Promio.

  3. Fulfillment – Spreadconnect or Promio processes the order, prints the design, and ships it to your address.

  4. Tracking & support – We provide tracking information and handle any customer service inquiries.

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